Webhook Filter on Alert Severtiy
Situation: After setting up a webhook of SQL Monitor to Service Now we are getting tickets of all priorities
Background: We would only like tickets to be created that are actionable
Assessment: We can enable this on the javascript side of the service now webhook to remove low priority webhook calls however it would be prefered to do it in RedGate
Recommendation: Is it possible to have the same feature that email has "Call webhooks only if alert severity is High or Medium only"
9
votes
Gregory Bird
shared this idea
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Todor Popov commented
We really need this, otherwise it just does not work as the amount of alerts without severity filtering becomes higher, most of them low severity -> the result: nobody pays attention.