CONTEXT: I use comments on alerts raised by SQL Monitor to document root cause of the triggered condition and resolution action.
PROBLEM: Comments only support plain-text. When creating/reviewing comments, it's often useful to add links for more detailed descriptions of the cause of the alerts, and links to ticketing systems for resolution steps. Simplified bulleting/numbering and bold/italicized text would also be helpful for breaking up monotonous text.
EXAMPLE SOLUTIONS: Add Markdown (http://daringfireball.net/projects/markdown/) support to addition/review of comments. A couple implementations for examples of usage:
- StackOverflow (http://stackoverflow.com/editing-help)
- GitHub (https://help.github.com/articles/github-flavored-markdown/)