I suggest you ...

Add previous/next navigation to Alert Details

On the Alert Details screen it would be extremely convenient to have the ability to navigate between issues within the same screen. Right now you have to either go back through all of the screens to get back to where you initially went to view the details of the alert, or use your browser's back button, which gives inconsistent behavior. This makes going through a high volume of alerts tedious and cumbersome.

This could be handled by something as simple as a "previous/next" buttons on the Alert Details screen. Something akin to the "oldest/older/newer/newest" buttons on the Alert Inbox screen.

Further design could implement:

1) The ability to "previous/next" not for all alerts, but for specific monitored instances (server scope, cluster scope, instance scope).

2) A "go back" button which accurately takes you back to the screen you used to reach the Alert Details screen, in context (you don't lose where you'd scrolled, what checkboxes you may have checked, etc). Using the back button of the browser does not accomplish this.

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    dbatydbaty shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    We have now implemented this suggestion in v3.1.

    During our usability testing we found that ‘newer/older’ was less ambiguous than ‘previous/next’. Filters now persist on the Alert inbox until they are manually cleared, so you can navigate away and always return to the filtered alerts.

    We’re interested to hear your feedback on this feature so please let us know at usability@red-gate.com. Thanks again for the suggestion and comments.

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      • AdamAdminAdam (User Experience Specialist, Red Gate Software) commented  ·   ·  Flag as inappropriate

        Thanks for your suggestion and for the further detail. Improving this area is certainly a high priority for us. We're currently looking at how we can maintain context and improve the workflow of going through the alerts. As you say, even the desired beahviour when clearing an alert might not always be the same.

        When we have new designs, If you'd like to test them out via remote connection and give us your feedback, then drop me an email to usability@red-gate.com and i'll get back to you.

        Thanks
        Adam

      • dbatydbaty commented  ·   ·  Flag as inappropriate

        3) Configurable behavior at the application scope on the event "on clearing of alert". Behaviors like "stay on alert, give confirmation of clearing" and "go to the next alert".

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